FAQ
Yes. Thanks to customers like you, we have been able to expand our business. Our products are now available in multiple locations. In Malaysia, we support door-to-door delivery, COD (cash on delivery), unpacking and acceptance.
For the United States, all orders are expected to arrive within 3-7 working days after shipment.
For other regions, it is expected to arrive within 10-15 working days after shipment.
In case of uncommon logistics problems, it may take more working days. Please rest assured that your order is always properly handled and ensured to be delivered safely to your address. (Pre-sale products are subject to relevant pre-sale policies)
Orders are normally dispatched within 1-3 days after payment processing.
If you discover that your order is taking longer than intended, it is most likely due to a logistical issue that was not anticipated. Please send us an email so that we may give you with additional information about your order.
We use the safest payment methods accessible today, handles all of our transactions. You're safe from identity theft and data breaches.
Please send us an email within the first 24 hours of your purchase; we can only make changes to your order within this time frame.
We offer a 30-day return guarantee. Warranty will begin from the date the product is received. If a product grows defective during the warranty period due to a quality issue rather than your own breakage or misuse, we can accept a return, provide free repair service, or issue a new replacement.